FAQ

Product selection, healthcare applications and technical support.

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Frequently Asked Questions

Answers to common questions about Airmaster equipment,
healthcare applications and project support.

Can’t find what you need? Talk to our technical team.

What information is needed to select an air-handling unit?

Share the application, airflow, external static pressure, required air conditions and available installation space. The AAHM-N range offers modular filtration, cooling, heating, humidity treatment and energy recovery sections. The final configuration should follow your project’s design requirements.

Can the equipment be customized for my project?

The AAHM-N brochure describes modular functional sections, flexible configurations and on-site assembly. Discuss the required functions, arrangement, materials and installation constraints with the technical team.

Which systems are used in healthcare facilities?

Depending on the room function, healthcare systems may combine hygienic air handling, chilled and hot water equipment, fan coil terminals, fresh-air and exhaust coordination, and intelligent controls. Operating rooms, ICU areas, laboratories and wards have different requirements.

Can one system provide cooling and heating at the same time?

The four-pipe heat pump range supports simultaneous chilled and hot water supply. Suitability depends on the building’s simultaneous loads, selected model and operating conditions.

Can the equipment connect to building controls?

The brochure describes PLC and DDC control options, monitoring, alarms and project-specific system integration. Confirm the required BMS interface and control scope for the selected equipment.

Where can I find technical and installation documents?

The 2026 company brochure is available in Downloads. Request model-specific technical data and installation instructions from the team so the documents match your selected configuration.

What should I include in a maintenance request?

Include the equipment model, serial number, project location, operating conditions and relevant alarm information. Clear details help the technical team review the request and coordinate appropriate support.

How do I confirm the warranty terms?

Warranty coverage, duration and exclusions should be checked against the applicable contract and product documentation. Contact the team for the terms relevant to your selected equipment and destination market.

PROJECT SUPPORT

Talk through your
air-conditioning project.

From room requirements to equipment configuration, our team can help you discuss the right next step. Share your application, operating conditions and project location.

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